Delivery Info
| Destination | Shipping options (estimated) |
|---|---|
| United States | Standard · 5–7 business days FREEExpress · 2–3 business days · $9.95 |
| United States (Remote Areas) | Standard · 5–7 business days · $7.95Express · 2–3 business days · $29.95 |
| Canada | Standard · 6–8 business days FREEExpress · 2–3 business days · $14.95 |
| United Kingdom | Standard · 3–5 business days FREEExpress · 1–2 business days · $8.95 |
| Europe (Western) | Standard · 5–7 business days FREEExpress · 2–3 business days · $14.95 |
| Europe (Eastern · Greece, Poland) | Standard · 7–9 business days · $12.95Express · 4–5 business days · $29.95 |
| Australia & New Zealand | Standard · 8–10 business days · $9.95Express · 3–5 business days · $24.95 |
| Middle East (UAE, Israel) | Standard · 10–14 business days · $16.95Express · 6–8 business days · $30.00 |
| Asia (Hong Kong, China, Singapore, Thailand) | Standard · 8–10 business days · $9.95Express · 3–5 business days · $22.95 |
| Mexico | Standard · 8–10 business days · $14.95Express · 3–5 business days · $29.95 |
*Remote and regional areas may take longer and can be charged at a higher rate.
*Express shipping is available on selected sizes and frame options.
Cushions & homeware
Cushions and made-to-order homeware ship on the same rates as our prints but are produced to order, so they typically need a little longer in transit. Standard delivery only.
| Destination | Standard delivery (estimated) |
|---|---|
| United States | Standard · 8–10 business days FREE |
| United States (Remote Areas) | Standard · 8–10 business days · $7.95 |
| Canada | Standard · 8–10 business days FREE |
| United Kingdom | Standard · 6–8 business days FREE |
| Europe (Western) | Standard · 11–14 business days FREE |
| Europe (Eastern · Greece, Poland) | Standard · 12–15 business days · $12.95 |
| Australia & New Zealand | Standard · 8–10 business days · $9.95 |
| Middle East (UAE, Israel) | Standard · 12–15 business days · $16.95 |
| Asia (Hong Kong, China, Singapore, Thailand) | Standard · 8–10 business days · $9.95 |
| Mexico | Standard · 8–10 business days · $14.95 |
*Regional and remote areas may take longer or be charged at a different rate.
Shipping Policy
Once your order is shipped you will receive a despatch confirmation email from us. Smaller sized items are sent via Royal Mail with delivery confirmation, tracking page would update once a delivery attempt is made. For larger products we use a courier DPD or DHL Express. These are fully trackable and depending on the delivery area do provide a delivery window on the morning of delivery, please ensure that you provide us with the correct email address and/or phone number as the courier would also provide you updates.
Alternative Address: Should an alternative address be chosen or selected with the delivery courier including a safe place, neighbour, concierge or similar - we shall not be liable for any loss.
Address Accuracy: It is the responsibility of the buyer to provide accurate address information we cannot be held liable for incomplete/incorrect addresses. Please ensure that the correct shipping address is provided when placing your order, you will also be provided with a order confirmation including a summary of the address information via email. If you notice any issues with the address, please contact us immediately and we will endeavour to update this - if possible.
Returned to Sender/Missed Deliveries: Depending on the courier, a minimum of 2 delivery attempts would typically be carried out or that it may be instead left at your nearest parcel shop. Typically a courier will hold a parcel for maximum of 5-7 days before sending back to us. In these circumstances we may ask you to pay return shipping costs for us to send the product back out to you.
Returns and Exchanges
We make prints that are custom designed by you. We print the exact design that has been created on the site, and as such, due to the customisation, we are unable to refund errors created by the customer. For our photograph products, the quality of your prints highly depends on the quality of the image(s) you provide us.
We cannot guarantee delivery times, our estimates shown on the product pages and your order confirmation are indications on delivery aims provided to us by the courier's we use to ship your order. If there is a late shipment or an issue with your delivery, please let us know as soon as possible.
We do of course offer 100% satisfaction on everything that is in our control. If you are not happy, let us know and we will endeavour to rectify any issue.
Duties, Taxes & Tarrifs
United States - Product price includes all taxes/duties/tarrifs
United Kingdom - Product price includes any taxes/duties/tarrifs
Australia - Product price includes any taxes/duties/tarrifs
Rest of the world - taxes/duties are not included in the price, the recipient will be liable to pay for these if due